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Returns Policy

Returns

To return a yourcustomclothing product: Please send items back with cover note to:

Returns Department

Your Custom Clothing

The Old Granary 

Stanstead Bury Farm

Stanstead Abbotts

Hertfordshire 

SG12 8JZ

What can be returned: Any plain garment without embroidery or print, Any Customized Garment that has a manufaturing fault can be returned for a replacement, like for like size and colour.

What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

Returns for refund: must be made within 30 days of receipt of purchase.

Returns for exchange or store credit: must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:

  1. Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
  2. Write the RMA number in a conspicuous place on the outside of the return parcel.

Send the package to:

Pro Sports Kit UK Ltd - Returns
The Old Granary Stanstead Bury Farm
Stanstead Abbotts
Hertfordshire SG12 8JZ
United Kingdom

 

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